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Privacy Policy - Webdroy Solutions

Last Updated: 29 Sep 2024
At Webdroy Solutions Pvt Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including hosting, domain registration, and web design.

We Collect

Account Information: When you create an account, we collect your name, email address, and other necessary details to provide our services.

Payment Information: To process payments, we collect billing details, such as credit card information or other payment methods. We use secure third-party payment processors to handle this information.

Usage Data: We may collect data on how you interact with our services, including:

  • Log files
  • IP addresses
  • Browser information

We Use Your Information

Service Provision: We use your personal information to provide and improve our hosting services, process payments, and communicate with you about your account.

Customer Support: Your information may be used to provide customer support and address inquiries or concerns.

Marketing: With your consent, we may send you promotional emails about our services, updates, and special offers. You can opt-out of these communications at any time.

Legal Compliance: Webdroy Solutions uses your personal information and data, and we reserve the right to do so. You are not allowed to file a legal case or take legal action against us for using your data. We utilize your data for research purposes to understand our audience categories better. It’s important to note that you do not have the right to pursue legal action in this regard.

Webdroy Solutions uses your data personally after your hosting expires or is suspended. You do not have the right to initiate any legal action because you have agreed to our terms and conditions and privacy policy.

Information Sharing

Third-Party Services: We may use third-party services to facilitate our services, such as payment processors.

Legal Requirements: We may disclose your information if required by law or in response to a legal request.

Account Creation

Account Creation and Verification: Before signing up with Webdroy Solutions, it is crucial that you read and understand this point as it holds utmost importance.

During the account creation process on Webdroy Solutions, it is imperative to provide legal information. Users do not possess the right to alter account details, including name, number, or address. Webdroy Solutions retains the right to request verification through a legal document at any given time. It is crucial to use legal and original information during the account creation process. Failure to adhere to this may result in the permanent suspension of your account, and we won’t be able to assist you in such cases.

Webdroy Solutions consistently verifies the initial information provided during the signup process. We do not accept any edits or changes made after signup. In the event of an account or services suspension, no refund or compensation will be provided. Webdroy Solutions reserves the right to use suspended domains for personal purposes.

Webdroy Solutions reserves the right to request account verification at any time. It is mandatory to complete the verification process within the next 24 hours; failure to do so may result in the suspension of your account. In such cases, no refunds or compensations will be provided, and this condition is in accordance with our privacy policy, which you agree to by using our services.

If you have added a company name to your account, it is necessary to provide a legal company registration document such as the Certificate of Incorporation (COI) or Company PAN Card. Failure to do so will result in the permanent blocking of your account, and we reserve the right to use your data and domain for personal purposes.

Webdroy Solutions reserves the right to suspend your account or services at any time without prior notification or email. If your hosting service is terminated, we cannot provide any backups. Additionally, we retain the right to use client data after suspending or terminating services, especially if the user chooses not to renew. Please be aware of these terms and conditions.

Refund Policy

  • Domain Registration: Once a domain is registered, no refund will be provided, as domain registration fees are non-refundable.
  • Hosting Services: We offer a 7-day money-back guarantee on our hosting services. You are eligible for a refund only if you do not violate our privacy policy. If we detect any prohibited activities as outlined in this policy, your hosting will be terminated, and no refund will be issued.
  • Web Design and Development Services: Refunds for web design and development services are governed by the terms specified in the contract agreement signed between Webdroy Solutions Pvt Ltd and the client. Any refund requests must adhere to the terms and conditions agreed upon in the contract.

3. Acceptable Use Policy

By signing up with Webdroy Solutions Pvt Ltd, you agree to abide by the following acceptable use policy:

  • Content Guidelines: You must not host or promote content that is harmful, illegal, defamatory, obscene, abusive, or violates any local, national, or international laws.
  • Fair Usage: Excessive use of server resources beyond the normal operating limits of your hosting plan may result in a warning, resource limitations, or suspension of services. You are expected to use our services responsibly.
  • Compliance with Laws: All users are required to comply with applicable laws and regulations. Any illegal activities, including but not limited to hacking, spamming, and piracy, are strictly prohibited.

4. Termination of Services

Webdroy Solutions Pvt Ltd reserves the right to suspend or terminate your account if you are found in violation of this Privacy Policy or our Acceptable Use Policy. We also reserve the right to cancel services for any reason, at any time, without prior notice.

5. Data Security and Privacy

We respect your privacy and are committed to protecting your personal information. Any data we collect during the registration or use of our services will be handled in accordance with our data protection policies and will not be shared with third parties without your consent, except where required by law.

6. Modifications to Policy

Webdroy Solutions Pvt Ltd reserves the right to update or modify this Privacy Policy at any time. Any changes to this policy will be communicated through our website or directly to customers via email.

By using our services, you acknowledge and agree to comply with all the terms and conditions outlined in this Privacy Policy.

Contact Us

If you have questions or concerns about this privacy policy, please contact us at [email protected] or +91 8815814201.